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A little over a month ago i bought a Toshiba laptop at hh gregg. They made me add a warranty of $120.00 for 100% coverage.

They're suppose to cover anything that will happen to the laptop for 2 years. Two weeks after the purchase the laptop stop working. It's not even turning on. I call the hh Gregg warranty company they said they can't help for the first year, that i should call the Toshiba factory warranty.

When i called the factory they wanted to pay another $155.00 to cover for the first year. This doesn't make any sense. Why hh Gregg lies and cheat thier customers all the time? Is this how they make a living?

Who can help me with this?now i got a non working pc that i paid warranty for.

Why? I'm just a hard working mom trying to get my kids a computer so they can do their homework

Location: Fort Mitchell, Kentucky

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Deasha Ndg

Many extended warranties are just that - extended. This means that they cover beyond the initial warranty, not in place of. Request a Terms and Conditions statement for shaft this extended warranty covers.

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